Privacy Policy

Last Updated: November 1, 2025

Welcome to Jumping Jack Dog Ranch (“we,” “our,” or “us”).

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information:

Name
Email address
Phone number
Payment information (processed securely through our payment partners)

b. Automatically Collected Information:

Cookies and tracking technologies
IP address and general location data
Browser type, device information, and usage analytics

c. Information from Third Parties:

We may receive information from service providers and business partners, including:

Gingr, our customer management and pet care scheduling platform
Acuity Scheduling (via Squarespace), our online appointment and scheduling platform
Clover, our point-of-sale (POS) and payment processing system

2. How We Use Your Information

We use your information to:

Provide and improve our services
Manage reservations, appointments, and customer records
Process payments and transactions securely
Communicate with you regarding bookings, services, or inquiries
Personalize your experience on our website
Analyze usage patterns and website performance
Comply with legal and financial obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep you logged in
Remember preferences
Measure website traffic and improve functionality

You can choose to disable cookies through your browser settings, though some features of our site may not function properly without them.

4. Sharing of Information

We do not sell your personal information.
We may share your data only with:

Service providers, such as:
- Gingr, for customer and pet management
- Acuity Scheduling (Squarespace), for online scheduling
- Clover, for point-of-sale transactions and payment processing
- Website hosting and analytics providers
Legal authorities, when required to comply with applicable laws or lawful requests

All third-party services are required to protect your information and use it only for the purposes we specify.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute protection.

6. Your Choices

You can: