Privacy Policy

Last Updated: November 1, 2025

Welcome to Jumping Jack Dog Ranch (“we,” “our,” or “us”).

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website or use our services.

Your data, including mobile information, will not be shared with third parties for marketing purposes under any circumstances. Your data will not be transferred to external organizations.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information:

Name
Email address
Phone number
Payment information (processed securely through our payment partners)

b. Automatically Collected Information:

Cookies and tracking technologies
IP address and general location data
Browser type, device information, and usage analytics

c. Information from Third Parties:

We may receive information from service providers and business partners, including:

Gingr, our customer management and pet care scheduling platform
Acuity Scheduling (via Squarespace), our online appointment and scheduling platform
Clover, our point-of-sale (POS) and payment processing system

2. How We Use Your Information

We use your information to:

Provide and improve our services
Manage reservations, appointments, and customer records
Process payments and transactions securely
Communicate with you regarding bookings, services, or inquiries
Personalize your experience on our website
Analyze usage patterns and website performance
Comply with legal and financial obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep you logged in
Remember preferences
Measure website traffic and improve functionality

You can choose to disable cookies through your browser settings, though some features of our site may not function properly without them.

4. Sharing of Information/Third-Party Services

We do not sell your personal information.
We may share your data only with:

Service providers, such as:
- Gingr, for client/pet management and booking system
- Acuity Scheduling (Squarespace), for online scheduling (pool rentals)
- Clover, for point-of-sale transactions and payment processing
- Website hosting and analytics providers
Legal authorities, when required to comply with applicable laws or lawful requests

Each of these services maintains its own privacy policy and security practices. We only share the information necessary for them to perform their functions on our behalf.

5. Communication and SMS Messaging

We may use text messaging to communicate with clients regarding dog care, appointment updates, and coordination with veterinary offices.

Opt-Out: You have the right to opt out of SMS or messaging campaigns at any time. To opt out, follow the instructions provided in the messages you receive or contact us directly.
Privacy: We do not share or sell mobile phone numbers or message data with third parties for marketing purposes.

Message frequency averages 1–2 messages per month and is limited exclusively to customer care and coordination messages related to your dog’s care. Standard message and data rates may apply.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute protection.

7. Your Choices

You can: